The impact of digitalisation on society affects all age groups. With digital support, the aim is to strengthen everyone's digital skills sufficient for the everyday life of the individual so that it is possible to stay involved in society, take care of things and use electronic services. Digital support can strengthen inclusion, equality and non-discrimination, this is important for all age groups. However, when talking about young people's digital skills, the concept of a digital native quickly emerges. The term was coined by American author Mark Prensky in 2001. He described a new generation of people who haven't experienced the time before the internet and mobile devices. However, Prensky did not intend to describe how well young people who grew up in the digital age use electronic services. (Vallinkoski, 2017.) In everyday speech, however, the concept of "digital native" has gradually become more common and its meaning has changed. We are easily mistaken to think that young people who have grown up in the age of digitalisation use all electronic services fluently and in a sovereign manner. Diginative has thus become a concept synonymous with a young person who masters everything related to digital. However, this is a kind of illusion that needs to be slightly shaken up - especially when it makes us think that young people do not need digital support. Although variations in digital skills between individuals also occur in the age group of young people, there is a clear need for digitalization among young people. According to the national digital skills survey, young people need support especially when dealing with e-government services. The latest Youth Barometer supports this research result: According to the barometer, about 12 % young people find e-services challenging to find and 10 % They felt that services were not available when they were most needed. In addition, it should be noted that the reason for the lack of use of services may also be in economic structures and socio-economic status, for example young people from low-income families may not be able to afford to buy and maintain the necessary equipment and therefore use the necessary services. Young people want accessibility, clarity and guidance in digital services - who would guide them? For digital support developers, young people's views are valuable information. Our mission is to provide young people with accessible, low-threshold digital support and up-to-date and reliable information. In the development of digital support, young people's needs have been heard and they want to be reached by digital support. Cooperation between different actors ensures the availability of digital support for every young person. One current example…

Digital skills are civic skills, and taking care of them is a matter for the whole of Finland. The Regional Council of Northern Ostrobothnia will continue the regional coordination of digital support in the Northern Ostrobothnia Digital Support project with further funding from the Ministry of Finance. In 2020, a total of 14 regional projects were granted state aid for the regional coordination of digital support, of which 11 are follow-on projects and three are new projects. The state aid was granted by the Ministry of Finance. The Digital and Population Data Services Agency takes care of the national coordination of digital support and also guides the work of the regional councils. – Digital support belongs to everyone and we are looking forward to further developing it in our own province. It is also a pleasure to involve new regions in the digital support cooperation, says Maria Puotiniemi and Heidi Niemelä of the Northern Ostrobothnia digital support project. The organisation of digital support contributes to ensuring that all citizens have sufficient digital skills and the opportunity to use the services of the authorities equally in Finland. The projects of the Regional Councils bring together the organisers of digital support into regional networks and help to further develop digital support. – According to a recent digital skills survey, we Finns are a digitally skilled people, but there is also a clear need for digitisation. Digital support is available, but not everyone can find it. The aim of the government grant projects for digital support is, among other things, to map the provision of digital support and promote discoverability, says Project Manager Minna Piirainen from the Digital and Population Data Services Agency. The Digital and Population Data Services Agency supports the activities of the digital support networks assembled by the regional councils and acts as an advocate for digital support. The task of the counties is to steer the network of digital support actors in the region, increase the awareness of digital support and develop the availability of support. – When numerous organisations, municipalities, authorities and companies join forces with the help of provincial federations, digital support providers become a force for change, which plays a key role in the development of a smooth Finland, Piirainen continues. Research has also shown that digital skills have an impact on people's well-being and health. The better the digital skills the residents have, the better they are able to make versatile use of digital services and devices to support their well-being. Deficient digital skills, in turn, increase the risk of digital exclusion, which is known to have a negative impact on human well-being and health. – In Northern Ostrobothnia, there is strong cooperation with the provincial actors involved in the promotion of well-being and health, so that all the residents of the province have equal opportunities to take advantage of the opportunities brought about by digitalisation, Maria Puotiniemi and Heidi Niemelä say. Further information: Maria Puotiniemi, Digital Support Project for Northern Ostrobothnia, tel. +358 40 685 4049, maria.puotiniemi@pohjois-pohjanmaa.fi Heidi Niemelä, Digital Support Project for Northern Ostrobothnia, tel. +358 40 685 4047, heidi.niemela@pohjois-pohjanmaa.fi Project Manager…